Payment Terms

Payment Terms

Last Updated: 23-8-2024

At Casebox, run by Axel Enterprise, we rely on the safe and user-friendly PRUF Payment Gateway to handle online transactions. Take a look at the information below to get a clear picture of how PRUF manages payments.

  1. PRUF Payment Gateway: The Basics

PRUF is a payment system that uses UPI and comes with a “Pay When You Get It” option. Here’s a breakdown of how it functions:

  • Order Placement: When you place an order, your bank account has a hold on the payment amount. This makes sure the money is available but not taken out yet.
  • Order Confirmation: Once we get the go-ahead from PRUF, we’ll ship your order.
  • Payment Upon Delivery: After we deliver the order, the money will be deducted from your bank account.
  1. Order Refusal and Cancellation Fees
  • If you say no to the package when it arrives, we’ll give you a refund minus cancellation fees.
  • Cancellation Fees: The fees for cancelling change based on things like how much you ordered how much it cost, and where we’re sending it.
  1. Get in touch with PRUF Support

If you’re having problems with payments or have questions, contact PRUF’s customer service team at: pruf1@pladainfotech.com